1. Introduction
Welcome to Tizemint ("Platform"), a livestream sponsorship platform operated by West Axis LLC ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at Tizemint.COM and all related services, features, content, and applications offered by us (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services. Please read these Terms carefully before using the Platform.
Tizemint facilitates connections between advertisers and livestreamers for the purchase and display of sponsored content during live broadcasts. We provide the technology platform and payment processing infrastructure to enable these transactions.
2. Definitions
For the purposes of these Terms:
- "Platform" refers to the Tizemint website and all associated services provided by West Axis LLC.
- "Sponsor" refers to any user who purchases sponsorship slots to display content during a Streamer's broadcast.
- "Streamer" refers to any user who creates listings on the Platform to offer sponsorship opportunities during their livestreams.
- "Sponsorship" refers to a transaction in which a Sponsor pays to have their content displayed during a Streamer's broadcast through the Platform's overlay system.
- "Content" refers to any text, images, or other materials submitted by users for display during sponsorships.
- "Listing" refers to a sponsorship opportunity created by a Streamer and made available for purchase on the platform.
- "Overlay" refers to the browser source technology that displays sponsorship content on a Streamer's broadcast.
3. Account Registration
3.1 Eligibility
To use the Services, you must be at least 13 years of age. If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you may only use the Services with the consent of a parent or legal guardian who agrees to be bound by these Terms.
3.2 Account Information
You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.3 Account Security
You must immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.
3.4 One Account Per Person
Each user may only maintain one account. Creating multiple accounts may result in termination of all associated accounts.
4. Platform Services
4.1 Platform Services
Tizemint provides a platform where Streamers can list sponsorship opportunities and Sponsors can discover and purchase these opportunities. We act as an intermediary to facilitate transactions between Sponsors and Streamers.
4.2 No Guarantee of Success
We do not guarantee that any Sponsorship will result in specific outcomes, including but not limited to increased visibility, brand awareness, or any particular number of views. The success of any sponsorship depends on many factors outside our control, including the Streamer's audience size, engagement, and broadcast timing.
4.3 Content Display
Sponsorship content is displayed through our overlay system integrated with the Streamer's broadcasting software. We make reasonable efforts to ensure reliable display, but we cannot guarantee uninterrupted service due to factors including internet connectivity, software compatibility, and technical issues beyond our control.
4.4 Moderation
All content submitted for sponsorship is subject to our moderation system, which may include automated AI moderation and manual review by Streamers. Content that violates our Content Standards may be rejected or removed at any time.
5. Payment Terms
5.1 Service Fee
Tizemint charges a service fee of 12% on all sponsorship transactions. This fee is deducted from the payment made by the Sponsor before the remaining amount is made available to the Streamer. The service fee covers payment processing costs, infrastructure, moderation systems, and ongoing platform development.
5.2 Payment Processing
All payments are processed through Stripe Connect. Streamers must complete Stripe's onboarding process to receive payouts. By using the Platform, you agree to Stripe's terms of service and privacy policy.
5.3 Payout Hold Period
Funds from completed sponsorships are subject to a 7-day hold period before becoming available for withdrawal. This hold period allows time for dispute resolution and helps prevent fraudulent activity. The hold period begins when the sponsorship is approved and the transfer is initiated.
5.4 Pricing
Streamers set their own prices for sponsorship slots. All prices displayed on the Platform are in US Dollars (USD). Sponsors are responsible for paying the full listed price plus any applicable taxes or fees.
5.5 Refunds
Sponsors may be eligible for a refund if a sponsorship is not displayed as agreed. Specifically:
- If a Streamer does not approve or display a sponsorship within the designated approval window (typically 6 hours), the sponsorship will be automatically canceled and refunded in full.
- If a Streamer rejects the submitted content, the Sponsor will receive a full refund.
- If technical issues on our end prevent display after approval, we will issue a full refund.
- Sponsors may initiate a dispute if they believe their sponsorship was not displayed as agreed.
5.6 Taxes
Users are responsible for determining and paying any applicable taxes on their earnings or purchases. Streamers may be required to provide tax information to Stripe for reporting purposes.
6. Content Standards
6.1 Acceptable Content
Content submitted for sponsorship must be appropriate for general audiences and comply with all applicable laws. Acceptable content includes:
- Promotional messages for legitimate products, services, or personal brands
- Shout-outs and supportive messages to streamers or communities
- Announcements for events, launches, or special occasions
- Tasteful humor that does not target individuals or groups
6.2 Prohibited Content
The following types of content are strictly prohibited and will result in rejection, account suspension, or permanent ban:
- Hate speech, discrimination, or content targeting protected groups
- Harassment, threats, or personal attacks against any individual
- Sexually explicit or suggestive material
- Violence, gore, or content promoting self-harm
- Illegal activities, including drug promotion or fraud schemes
- Misinformation, scams, or deceptive content
- Spam or repetitive/nonsensical content
- Content that infringes on intellectual property rights
- Political advertising or controversial political statements
- Content promoting competitors or disparaging the Platform
6.3 AI Moderation
All submitted content is automatically screened using AI-powered moderation systems. Content that is flagged may be automatically rejected or held for manual review. The AI moderation system is designed to enforce our Content Standards, but Streamers retain final approval authority over all content displayed on their broadcasts.
6.4 Streamer Discretion
Streamers have the right to reject any sponsorship content for any reason, even if the content passes automated moderation. Rejection by a Streamer results in a full refund to the Sponsor.
7. Intellectual Property
7.1 Platform Ownership
The Platform, including all software, design, text, graphics, logos, and other materials, is owned by West Axis LLC and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Platform without our express written consent.
7.2 User Content Ownership
You retain ownership of any content you submit to the Platform. However, by submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content solely for the purpose of operating and promoting the Services.
7.3 Content Responsibility
You represent and warrant that you own or have the necessary rights to use any content you submit, and that your content does not infringe on the intellectual property rights of any third party. You are solely responsible for any claims arising from your content.
8. Disclaimers
8.1 "As Is" Service
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
8.2 No Warranty
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
8.3 Third-Party Services
The Platform integrates with third-party services including Stripe for payment processing. We are not responsible for the actions, content, or policies of these third-party services. Your use of third-party services is subject to their respective terms and privacy policies.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WEST AXIS LLC, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to or use of or inability to access or use the Services;
- Any conduct or content of any third party on the Services, including any Streamer or Sponsor;
- Any content obtained from the Services; and
- Unauthorized access, use, or alteration of your transmissions or content.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to defend, indemnify, and hold harmless West Axis LLC and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
- Your violation of these Terms;
- Your content or any content you submit, post, or display through the Services;
- Your use of the Services, including any transactions or sponsorships;
- Your violation of any third-party rights, including intellectual property rights;
- Any claim that your content caused damage to a third party.
11. Dispute Resolution
11.1 Binding Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Austin, Texas, unless otherwise agreed by the parties.
11.2 Class Action Waiver
YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN US AND YOU INDIVIDUALLY. TO THE FULL EXTENT PERMITTED BY LAW, (A) NO ARBITRATION OR PROCEEDING SHALL BE JOINED WITH ANY OTHER; (B) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED OR RESOLVED ON A CLASS ACTION-BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; AND (C) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS.
11.3 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Travis County, Texas.
11.4 Exceptions
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.
12. Termination
12.1 Right to Terminate
We reserve the right to suspend or terminate your account and access to the Services at any time, with or without cause, and with or without notice. Grounds for termination include, but are not limited to:
- Violation of these Terms or any applicable laws;
- Submission of prohibited content;
- Fraudulent, abusive, or illegal activity;
- Failure to pay fees when due;
- Request by law enforcement or government agencies;
- Extended periods of inactivity.
12.2 Effect of Termination
Upon termination, your right to use the Services will immediately cease. Any pending sponsorships may be canceled and refunded at our discretion. Streamers with outstanding balances will receive their earned funds in accordance with our standard payout procedures, subject to the 7-day hold period.
12.3 Survival
The following sections shall survive termination: Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and any other provisions that by their nature should survive.
13. Account Deletion & Data Retention
13.1 Self-Service Deletion
You may request deletion of your account at any time through your account settings. Upon requesting deletion:
- (a) Your account will enter a 30-day grace period during which your listings, content, and public profile will be deactivated. Any pending transactions will be cancelled and refunded.
- (b) During the grace period, you may cancel the deletion request by signing back into your account.
- (c) After the 30-day grace period, your account and personal data will be permanently deleted. This action is irreversible once initiated.
13.2 Data Retained After Deletion
Notwithstanding the above, we are required by law to retain certain data after account deletion:
- Financial transaction records (including purchase amounts, dates, fees, and payment identifiers) are retained in anonymized form for a minimum of 7 years to comply with IRS recordkeeping requirements and applicable tax regulations.
- Terms of Service acceptance logs are retained indefinitely for legal compliance purposes.
- Content moderation records may be retained to enforce platform safety policies.
13.3 Anonymization of Retained Records
Your personal information in retained records will be anonymized. Your name, email address, and profile information will be removed; only transaction-level data necessary for legal compliance will be preserved.
14. Modifications to Terms
14.1 Right to Modify
We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last updated" date at the top of this page and, for material changes, we will provide notice through the Platform or via email to the address associated with your account.
14.2 Continued Use
Your continued use of the Services after any modification to these Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services.
14.3 Notice Period
For material changes that adversely affect your rights, we will provide at least 30 days' notice before the changes take effect, except where required by law or in cases of urgent security or fraud concerns.
15. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: support@tizemint.com
Company: West Axis LLC
We will make reasonable efforts to respond to your inquiries within a reasonable timeframe.